Top Tips for those Pub Tier Blues

Updated: Dec 14, 2020

We have clients across the UK working hard to make their tier status work for them.

Our team of business development managers have looked at some of the top tips out there to share with you all.

From those who have never offered food before, to the more experienced food operators, thinking creatively is the key.

You might not have served food before but are keen to offer a ‘substantial meal’ to allow drinkers back. Some pubs will have some unused kitchen space, some just a small spot to spare on the bar. Either way, where there’s a will, there’s a meal.

One-pot food

How about a daily special of chilli, curry, winter broth etc?

All you need is a soup kettle on the bar and some chunky bread to go with it. Simple but effective.

(Don’t forget vegetarians, have you the space for 2 soup kettles? It will certainly be appreciated by your vegetarian customers, if there is no food for them, they have no option but to look elsewhere, and take their bubble with them)

There are some great one-pot ideas here

Simple menu

If you do have kitchen space, your options are increased.

You can now look at even a simple menu. Go to your local cash and carry and you’ll be surprised at the range you can offer on a small menu of as few as just 6 items of easy to prepare food.

Try to limit the number of ingredients you need to offer more items. E.G, Chicken goujons can be a starter, or inside a bun, you have a chicken burger.

You can also find a small range of ideal menu items in your local supermarkets with all of them offering pizza under £1 for example.


A classic, simple, and quick to prepare food, pizza is also universally popular.

If you think your customers want a bit more than a supermarket pizza, then there are plenty of options.

One option is Barrel & Stone which is a branded pizza concept where they provide all you need to make stonebaked pizzas quickly and simply. Your offering is backed with branded boxes, menus, napkins etc so it looks really professional.

There are many other companies out there offering similar ways to buy/rent pizza equipment.

Is your pub rural with no takeaways in the locality, you could be that service!

Local Takeaway

If you are blessed by a hoard of quality takeaways and just want to be able to serve drinks, then take advantage of the situation and partner with them.

You can then advertise that your pub offers Pizza, Curry, Thai, whatever there is that’s good locally, in the comfort of their local pub with a proper pub pint in hand.

You provide the menus, take the order, call the takeaway, then when the food arrives, the customer pays and eats at their table. You provide some disposable plates/cutlery and napkins, and the drinks! You might even get discounts or commission from the takeaway owners!

Go outdoors

Perhaps you don’t have space indoors for serving food but have a great space outside in your garden or car park. Could a winter BBQ work for you?

Your customers could buy tickets for a table from a set time, you then serve everyone their pre-ordered BBQ food while they enjoy drinks.

Change of menu

Many pubs that served food before lockdown struggled to translate this into takeaways or were struggling with staff availability (or the cost of staff) to offer a usual menu.

At this time, it is important to be flexible. Your usual menu of pub classics might not translate into take away, or a substantial meal ‘grazing/sharing’ concept.

If that is the case, perhaps it is time to look at a different menu? We have seen menus based around platters and tapas style doing well for many pubs. This allows you to offer an easier takeaway concept and also provide a meal that whilst is still legally ‘substantial’ it might suit those who prefer to just have a drink but need something to keep them legal.

Perhaps you had a favourite dish that was popular with your customers such as the best fish and chips in town, could you focus on promoting that one item?


Many of our clients offered a premium food and drink service and saw no reason to change this. So, whilst they have adapted their menu to make it more friendly to their takeaway needs and to the needs of the kitchen team, they have retained their speciality, quality.

If you have a speciality such as premium seafood for example, it is perhaps this that your regular customers are missing in their lives. If they are used to paying premium prices for premium products, don’t be shy about your price. If your dishes require specialist preparation or packaging, factor that into the price.


If you are currently closed, you will inevitably move into a less restrictive tier at some point. We strongly advise planning for that now, even to the extent of advertising what you will be doing when allowed. Get potential customers looking forward to it early on. This even gives customers the chance to give early feedback on your menu/ideas ahead of the launch.

It is also a great idea to look even further forward, what are your plans for February half term?, Easter?

Festive fun

A massive frustration at this time of year is that we’re no